Posts Tagged ‘Telecommunication’

Q- What is Call Forwarding?

A- Call Forwarding immediately redirects calls to your cell phone to another number, such as your home or office number.

Q- How do I activate Call Forwarding?

Dial *72#

Enter the number where you want your calls forwarded. You have to dial 11 digits (1 + area code + number).

Press SEND.

A tone will confirm that Call Forwarding has been activated.

Q- How do I deactivate Call Forwarding?

Dial *720

Press SEND.

A tone will confirm that Call Forwarding has been deactivated.

Q- Can I make and receive calls when Call Forwarding is activated?

A- You can make calls, but you can’t receive them since your cell phone will not ring when Call Forwarding is activated.

Q- To which numbers can I forward my calls?

A – You can forward calls to the number of your choice.

Q- How do I change the Call Forwarding number?

A – To change the number your calls are forwarded to, simply follow the same steps as you would to activate Call Forwarding.

Dial *72#

Enter the number where you want your calls routed. Dial 11 digits (1 + area code + number).

Press SEND or the phone icon.

A tone will confirm that the feature has been activated with the new number.

This will automatically replace the previous number with the new number.

Voicesync Services

Voicesync offers a wide range of support service options to help you get the most out of your telephone solution. From VoIP phone and fax services to Internet access to monitoring, Voicesync provides a complete telephony solution. If you don’t find the information you’re looking for, you can email our Customer Support team.

VoIP Services

• VoIP a la Carte
• VoIP Toll-Free
• Virtual IP-PBX (phone system)
• VoIP For Resellers & VoIP Co-Location
• Fax a la Carte (Incoming virtual fax service)
• Rate center locations

VOIP A LA CARTE

We offer VoIP telephone numbers from $7.00/month and all calls terminated to exchanges covered by our network (ON-NET) are charged 2.2cents/min! All incoming calls are charged 2.2cents/minute. Outgoing calls outside our network and anywhere in continental USA and Canada are charged 4cents/minute. Emergency 911 services are included with our VoIP a la carte service. With the VoIP a la Carte service, you get up to five (5) concurrent calls per telephone number. You pay as you go!

ON-NET rate table:

VoIP telephone number rate table:

DID rate table:

Sign-up for a toll-free number and we will forward all of your calls to your Unlimitel VoIP account for just $5.00/month and 6.0 cents/minute for all incoming calls!

If you don’t have a VoIP account with us, we can also forward toll-free calls directly to your phone service anywhere in Montréal, Ottawa, Toronto, Cornwall, Brockville, Kingston, Oshawa, Brantford, Mississauga, Brampton, Hamilton, Kitchener, London, Winnipeg, Edmonton, Calgary and Vancouver for 10 cents/minute.

Additionally, if you already have an existing tollfree number, we can transfer your existing toll-free number to our network at no extra charge.

You can use your existing SIP compatible ATA, SoftPhone to our network, but for better voice quality and service, we highly recommend to use the Mediatrix 2102 with our VoIP service.

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