Posts Tagged ‘Canada’

Call Forwarding

Using Call Forwarding, you can redirect all incoming calls to another phone number (local or North American phone number, but not international). You will still be able to make outgoing calls on your phone, but incoming calls will go to the number you indicate.

Call-forwarded minutes are considered part of your airtime as defined by your rate plan. You can forward up to 3,000 minutes of incoming calls per month. Additional minutes are subject to a fee.

If you forward your calls to a number outside of your local calling area, long distance charges are applicable; however, if your plan includes long distance within Canada or the US, these minutes count against your long distance allotment.

Activating Call Forwarding

Dial *72 before the area code and number where you want to forward your calls. If this number is long distance from your phone, make sure you dial 1 before the area code and phone number.

Press SEND (keys can vary according to handset). You will hear a prompt informing you that Call Forwarding has been activated.

Deactivating Call Forwarding:

Dial *720.

Press SEND. You will hear a prompt informing you that Call Forwarding has been deactivated.

Call Forward Busy: Calls will get forwarded only when you are on the phone and the line is busy

Dial **67* before the area code and number you want to forward your calls.

Then dial # and then press SEND (send key varies by handset). (*67*4161234567# + SEND)

You will see a prompt informing you that call forwarding has been activated.

To deactivate:

Dial #67# and then press the SEND key.

Call Forward Not Reachable: Calls are forwarded if your phone is turned off or out of coverage

Call Forward Not Reachable: Calls are forwarded if your phone is turned off or out of coverage

To activate:

Dial *62* before the area code and number you want to forward your calls.

Then dial # and then press SEND (send key varies by handset). (*62*4161234567# + SEND)

You will see a prompt informing you that call forwarding has been activated.

To deactivate:

Dial #62# and then press the SEND key.

Call Forward No reply: Calls will get forwarded only if your phone rings and is not answered.

Call Forward No reply: Calls will get forwarded only if your phone rings and is not answered

To activate:

Dial *61* before the area code and number you want to forward your calls.

Then dial # and then press SEND (send key varies by handset). (*61*4161234567# + SEND)

You will see a prompt informing you that call forwarding has been activated.

To deactivate:

Dial #61# and then press the SEND key.

Call Forward Variable: Calls will get forward based on how long your phone rings.

You get to choose how long you want the phone to ring (in seconds) before it gets forwarded.

Voicesync Services

Voicesync offers a wide range of support service options to help you get the most out of your telephone solution. From VoIP phone and fax services to Internet access to monitoring, Voicesync provides a complete telephony solution. If you don’t find the information you’re looking for, you can email our Customer Support team.

VoIP Services

• VoIP a la Carte
• VoIP Toll-Free
• Virtual IP-PBX (phone system)
• VoIP For Resellers & VoIP Co-Location
• Fax a la Carte (Incoming virtual fax service)
• Rate center locations

VOIP A LA CARTE

We offer VoIP telephone numbers from $7.00/month and all calls terminated to exchanges covered by our network (ON-NET) are charged 2.2cents/min! All incoming calls are charged 2.2cents/minute. Outgoing calls outside our network and anywhere in continental USA and Canada are charged 4cents/minute. Emergency 911 services are included with our VoIP a la carte service. With the VoIP a la Carte service, you get up to five (5) concurrent calls per telephone number. You pay as you go!

ON-NET rate table:

VoIP telephone number rate table:

DID rate table:

Sign-up for a toll-free number and we will forward all of your calls to your Unlimitel VoIP account for just $5.00/month and 6.0 cents/minute for all incoming calls!

If you don’t have a VoIP account with us, we can also forward toll-free calls directly to your phone service anywhere in Montréal, Ottawa, Toronto, Cornwall, Brockville, Kingston, Oshawa, Brantford, Mississauga, Brampton, Hamilton, Kitchener, London, Winnipeg, Edmonton, Calgary and Vancouver for 10 cents/minute.

Additionally, if you already have an existing tollfree number, we can transfer your existing toll-free number to our network at no extra charge.

You can use your existing SIP compatible ATA, SoftPhone to our network, but for better voice quality and service, we highly recommend to use the Mediatrix 2102 with our VoIP service.

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